After seeing thousands of negative reviews on the Internet, you may have started asking yourself, "Is 1and1 a scam?"
I am going to reveal the truth in my brutally honest 1and1 review. Notice that I am not affiliated with 1&1 in any way so I can easily reveal you the truth of their services.
If you have any questions about domain hosting, website creation or making money online, feel free to leave them below this article and I will be more than happy to help you out.
1and1 Web Hosting Review - Quick Summary
Product Name: 1 &1
Product Type: Website Domain Name And Hosting Services
Price: Starting from $0,99/Month
Best for: People who don't take websites seriously
Summary: 1&1 is already quite an old domain hosting company. They have probably received more complaints than any other website domain hosting company in the world. Their average rating based on thousands of reviews is extremely low.
Recommended: No. Even though they provide some value in the marketplace, I can't fully recommend their services. Click the button below to see my #1 recommended website domain host that I am using myself.
Note: If you are a complete beginner and want to start your website easily, I recommend having a look at my step-by-step instructions how you can build your website in 30 seconds.
What Is 1&1?
1&1 is a web hosting Service Company based in Germany. It is regarded as one of the oldest since it has been in existence since 1998. The company even prides itself as the Europe’s largest web provider. There is no doubt that the company is a big company, and there are many questions about the company’s ability.
They provide three general purpose hosting services, which include the basic hosting service. The second one is the Plus plan and the third one is the last one is the Pro Plan.
Apart from that, the company offers an array of hosting packages for its customers and these include cloud, shared, as well virtual private server, dedicated hosting, and WordPress. These hosting plans cost differently and they involve different features.
NOTE: In the next two chapters we show how 1&1 markets their own services and what they offer. In the end of this article, we reveal the truth behind the curtain.
What Does 1&1 offer?
As mentioned above the company offers three general purpose shared hosting arrangements. The first one is the basic plan and this can cost about $1.20 every month as well as value added tax for the first year which brings the cost of the basic plan to a little above six dollars. The company claims to offer that core functionality, which its clients will need.
Some of the functionalities they claim to provide are:
- Unlimited web space
- Free domain bandwidth
- SSL certificate
- Email storage space
- Automated installation for WordPress
- Joomla, and other important apps.
- In addition to these, the company claims that they provide 24/7 support for their basic plan members.
The second plan is the Plus plan and this can cost $9.99 including value added tax charge for one year. The company claims that this has some improved performance features, which can get the site to be seen around the world. The RAM allocation for this plan is double of what BASIC members’ plan, which is 600MB and this means that the RAM for the second plan is 1.2GB.
Other important features second plan members can enjoy include site scanning for malware, site lock, security vulnerabilities, as well as SSL issues and several others. Moreover, they provide customers support.
The last plan is the Pro plan and the monthly cost for this plan is $12.20 including value added tax calculated for the whole year. Moreover, members will get 2GB storage space in addition to extended app support, as well as smarter CDN.
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What Is In Included in 1&1?
What you get from the company depends on what you subscribe for. The company offers different kinds of web hosting services, which include the shared web hosting service. You can the price for this reduced for you once you are willing to buy multi months at a time. The shared hosting plan of the company is available for windows flavors and Linux system.
You can get the basic shared hosting plan and associated packages, which include a free domain name. You can always keep the domain once you retain the company’s hosting service. Moreover, with this basic plan you can enjoy 2GB as well as 100GB storage space, unlimited monthly data transfers, as well as all the necessary website building tools.
Another plan as stated before is the Unlimited Plus plan. Some of the benefits of this plan include
- Unlimited storage space
- Unlimited database
- Unlimited domain
- Unlimited email
- 6GB of RAM.
- Furthermore, they add the 1&1 mobile site builder.
The company equally offers cloud hosting. The company embraced this hosting arrangement completely. They make available different tiers of unmanaged as well as managed cloud hosting services. Another thing you can get from the company includes VPS web hosting service.
1&1 has a good VPS web hosting plan, but that may not be the best you get in the industry, as there are several other providers that do better than them in this area. Apart from that, the company equally engages in Dedicated Web Hosting Service.
Dedicated web hosting on the company is based on window and Linux. This dedicated hosting arrangement is in different tiers. Prices for these hosting arrangements are not the same.
Whom is 1&1 for? ( and NOT for )
From information available on their website, the company is for anybody who has anything to do with internet, especially those who want to create a website, launch the website, and ensure continued online presence. They claim to provide different kinds of hosting plans and these hosting plans are good for anybody who intends to carry out online transactions through the internet.
The company targets big small, medium, and large-scale business, provided that they plan to build a website and host it. Because of that, they made available to their customers different hosting plans as well as the associated benefits.
However, as reviews below will show you, 1&1 is not recommended for anyone by us. If you want a high-quality host for a cheap price, you would rather go for SiteGround, Wealthy Affiliate hosting or Bluehost.
1&1 offer different prices for their services. Just like other providers, it is often cheaper if you buy in bulk like yearly than buying monthly.
Buying a domain name from the provider is not difficult. If you will find it complicated then, it could be from your end, and that would be in selecting the domain name you want to use for your site. Once you select the domain name you want to use, they will assist you with the remaining processes.
The prices for their services are as follows. If you want to start by creating your personal website and you want to have all standard features on the site then you can pay $6.99.
For the basic hosting plan, the cost is as follows: if you want to create your business website and you want to use all the necessary industry specific templates, email addresses as well as professional domain name and mailbox in it, you will be charged $9.99.
For a plus plan, which includes having an additional tool in the system for such services like sending newsletters, then you will have to pay the sum of $19.99.
For the Plus and RankingCoach plan which include having SEO analytics tool rankingcoach as part of the features, then you will have to pay the sum of $29.99.
Domain name comes with the basic and plus. The pricing structure equally includes the Value Added Tax, which you have to pay. For the first year, you could enjoy discounted rates. Moreover, you should expect to pay the setup fee, which is a onetime charge.
Pros & Cons
- The best thing you can like in the hosting company are their very cheap deals. For instance, you are going to enjoy discounts or introductory offer within the first twelve months of using their services.
- Another benefit is the integrated products, and this can cover all their client’s hosting needs, this is in addition to your web related needs.
- The company claims that their uptime stands at 99.9 percent. However, there is probably some controversy around this "fact".
1&1 users say the company is suffering from the following deficiencies:
- They are not blogger friendly. The features they make available to you are not those that can support your blogging efforts. For bloggers, you have to search elsewhere.
- Moreover, their system is not easy to setup. The technical features are difficult, it is not difficult for you to set it up, and this means that you will always be consulting them from time to time for help. The platform is complicated and it is not easy to understand for the ordinary user.
- Even the backend setup is very complicated and it is not the best. If you have your domain name registered with other domain name providers, then you are going to find it extremely hard with the system.
- In terms of performance, there is lack too. Though the company claimed that the uptime is 99.9 percent, in reality, this is far from the truth. They run at lower speed than many other providers and because of that your site is going to be too slow.
- They claim to provide efficient customer service support for their customers, but at the end, they failed to provide the type of service the customer will cherish. Some of these experts are not well trained and in most cases.
Is 1&1 Worth It?
Many people believe that the company is not worth it because things are not as they claimed to be. For instance:
If you want to transfer from another company to their own, the process is very complicated; they have listed seven steps you must take to achieve that. This could take up to five days to be completed. This is longer than what you get from other providers.
Even when it is transferred, you still have to wait for extra one to two days before it is propagated. For a simple transfer you can wait for up to nine days. This is not good at all.
Debt collection is another bad signal from the company. They are willing and quick in sending your account to their debt collector. Many people are complaining about this and you can read several threads to discover that many people are dissatisfied with their services, especially in this area of debt collection.
In the same way to carry out a DNS change is a hassle with this company, while the process is very simple with several other providers. This involves many steps. These steps are unnecessary, and in the process, you spend your time on something that should be achieved without difficulties.
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Upsell services are another worrying aspect of their services, when you buy a domain name from them they will be disturbing you for other things you are going to buy from them. For beginners they end spending money they are not supposed to spend. This means that the company is there to rip people up.
For this reason, it is recommended that you avoid this service altogether and opt for another company that can easily provide you with what you want. It is certain that the company is not worth it.
Is 1&1 a Scam?
Scam? No the company is definitely not a scam. They provide genuine services in real time. Their services are good to a number of people, but it can be dissatisfying to several others. The problem with the company has nothing to do with the scam. It bothers on inefficiency. It is not a scam, because people behind the company are known.
Their services are legal and they are registered. Moreover, anytime you contact them they can respond even though sometimes it is berated. This notwithstanding there is nothing on the ground that suggests that the company is a scam in the real sense of that word. They are out to make money in their genuine business, but the services they provide is not at par with what you get elsewhere.
1&1 Reviews - What Do Users Say?
The internet is flooded with different reviews about the company. While they spend a lot of money to boost its image by paying people to write good reviews about them, the number of negative reviews about their services is growing.
Sometimes it seems that anybody who uses their services will have cause to complain. Check the thread in various webmaster forums and you will discover hundreds if not thousands of disenchanted people complaining about their inefficiency and poor services.
Tons of negative reviews are a huge big red flag and also one of the reasons why we don't recommend 1&1 for you.
There are in total 70 1and1 reviews on BBB (Better Business Bureau) and 64 of them are negative while only 5 are positive and 1 is neutral.
Conclusion - 1&1 Alternatives
Instead of spending your time, and money with 1and1, we recommend that you'd rather start using SiteGround website hosting.
It is in my opinion #1 domain host in the world right now. Here are some of the statistics of SiteGround:
- 95% customer satisfaction in 2015
- 96% customer satisfaction in 2016
- 97% customer satisfaction in 2017
- 9,6 points out of 10 based on 1,185 reviews on Trust Pilot
- 9,7 stars out of 10 based on 1,043 reviews on Host Advice
If you compare those numbers with 1&1, you quickly realize that SiteGround is completely superior website hosting company.
On the other hand, if you are just looking for a great way to get started as a beginner, we recommend Wealthy Affiliate because it hasn't only provided me the hosting but has also helped me to earn a full-time income online.
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