Review BY ROOPE KIUTTU, JANUARY 2018
Markets.com is an online Forex and CFD Broker. In the other words, it's a trading platform for financial investments. On their platform you can trade currencies, commodities, metals, indices and even cryptocurrencies like Bitcoin, Ethereum, Dash and so on.
Markets.com has a reputation as a reliable broker. First, I'll show you a quick overview of this review. Then without further ado, I am going to give you 5 important reasons why you can trust that Markets.com is a safe platform for trading.
Markets.com has been around already for around 8 years. That's a good time for a business because we know that most businesses disappear within the first 5 years. During those 8 years Markets.com has become one of the leading trading platforms in Europe.
Being in a highly competitive business for such a long time is a good sign that they are doing their work well and users are satisfied with their services.
When I'm making reviews of different platforms, I usually pay attention to the quality of the customer support. There is nothing more frustrating than having an issue and waiting for an answer for several days. That's why I think it's important that the support works well.
I must admit that Markets.com support has been one of the best that I've ever experienced. I have used tens (or hundreds) of different kind of services and websites online so I have experience of many kinds of support teams. Markets.com ranks to the top for sure.
I always received an answer within a few minutes. Once I had a request that the customer servant couldn't answer right away in the chat so they promised to come back to me by email and they did.
You can get support on Markets.com at least by 3 different ways:
Personally, I have mostly using live chat because it feels like the easiest option. I also found out that they have a telephone number if you want to give them a call but I never needed to use it myself.
One of the most important criteria when choosing a trading platform is the reliability of the withdrawal process. It doesn't help anything to make €10,000's if you couldn't take them away from the platform.
My experience with Markets.com withdrawal process is very positive. According to their own information the withdrawal process takes usually 1-3 days after you have issued the withdrawal. I think in my cases it haven't taken longer than a day.
Basically, you just click "Withdraw", choose where you want to take your money and wait for 1-3 days. It's that easy.
In order to secure your full safety Markets.com has a strict verification process like other trusted trading platforms. By having this verification process, they ensure that you are the right person and nobody won't use your identity. Unreliable platforms (unlike Markets.com) just want to get your money right away without asking any of your personal details.
To verify your account you need to submit your personal details like:
Once you make your first deposit, they ask you for
This is a normal procedure with almost all online banks and similar institutions.
At first, I had a challenge with the proof of residence because, as you probably already know, I am moving around from one country to other regularly. But I was able to figure this out with their help. Markets.com puts a high emphasis that the documents are valid. If somebody tries to fake them, their support sends them back immediately. That's a good thing for your security.
There are tons of trading platforms on the Internet that have a bad reputation. You'll find lots of negative reviews explaining various reasons why you shouldn't be using such platforms. Fortunately, Markets.com isn't one of them. Markets.com stands out by having lots of positive reviews on different websites from their users. And the review that you are reading is one of those positive ones as well.
Of course, I also found some negative reviews of Markets.com but in many cases the mistake was made the user, not by Markets.com. They said, for example, that Markets.com closed the position without informing in advance that they are going to stop offering that trading. In my opinion, they had informed that the trading on those assets will end soon. So, in these cases users had just been careless and now they were blaming Markets.com.
Another reason for negative reviews is always that many people leave a review right away, then they get support and the problem gets fixed but they don't bother (or they forget) to remove the negative review.
Here are some most common things what people were saying about Markets.com:
There is no doubt whether Markets.com is a reliable trading platform or not. As I explained above, there are many reasons why Markets.com is safe. That being said, I want to share a few words about trading in general.
You always need to remember that investing and trading always involves risks and you can also lose money. The broker always takes a fee of your trades so you have to good skills to compensate that.
I want that you are an educated trader/investor and you don't put too much money in. You can try the platform first with a little amount and see how things work out. I also highly recommend that you read trading/investing books from successful traders or study them on the Internet.
If you are a short-term trader and you are looking for a reliable platform, Markets.com is a great choice. It's easy to get started, the support team always answers your questions and the platform is intuitive. Based on my experiences I have nothing bad to say about Markets.com. The only thing that you need to keep in mind is that you need to have good skills if you want to be a profitable trader. That's why I recommend that you make your homework before putting money in.
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Trading CFDs carries considerable risk of capital loss.